Frequently Asked Questions

How do I join?

Just register your team of four via the official Battlefy landing page by creating an account and clicking the red join button. Full details can be found within the registration page. Then head to your local tournament gear vendor in-game and kit up with some tournament gear and you are ready to go! If you are unsure where the vendors are Pennypocket and Blarg are here to help with all your gear needs! Enchants are allowed and all Arena matches in the qualifier will be played on the local Australian game servers.

Do all team members have to be citizens of Australia or New Zealand?

Teams are allowed a max of 1 player to be on a VISA. The rest must be residents of Australia or New Zealand.

What VISAs are eligible?

For any member of a team who is not a resident of Australia or New Zealand, they must have a VISA which has them be at a fixed address. These VISA types include but are not limited to Student and Work VISAs. Tourist VISAs are are not eligible.

I have moved countries since I created my account. How do I update it?

Please contact our customer service team to begin the process of updating your account credentials.

My team is currently on a non Oceanic realm. Can we play from there?

No. All teams must be on one of the Oceanic realms. If part or all of your team's characters are on a non Oceanic realm, those affected characters will need to transfer.

How will teams battle each other given there are so many different realms?

Arena Live will be utilised to allow teams to versus each other from different realms however all teams must be on an Oceanic realm for this to work.

What do I do if I have a question which has not been answered here?

If you are unable to find the answer to a question here or in the rules please email us at [email protected] and we will respond as quickly as possible. Your question may even make its way to this FAQ!